Customer Service

Customer Support & Procedures

  • Buyers and end users work directly with one of the company's principal owners on every project, who will personally head the project from beginning to end to insure proper coordination and supervision on all jobs, completely through to the delivery of goods.
  • Orders can be taken via telephone, fax or email; we ask that all telephone orders be followed up with a written Purchase Order via e-mail or fax.

  • Upon receipt of your order, Made Rite will provide written confirmation of all terms, including prices, sizes & specifications, shipping information and estimated delivery dat

  • Any modifications along the way will be pre-approved and monitored directly by one of the principal owners.

  • Made Rite will work closely with the end users to coordinate timely delivery of your merchandise.

  • Each order is followed up after delivery to ensure your complete satisfaction.

  • Our Warranty Policy covers your purchases against any defect in workmanship and materials throughout the warranty period. Click here to review our Warranty Policy.